Premier East Africa Outsourcing Summit in Nairobi

Players in the East Africa business outsourcing sector will be meeting next month to chart new ways of driving the sector forward. The meeting to be held on 5th and 6th June will provide players with a platform to explore both the operational and technological issues affecting the sector earmarked as the flagship project for vision 2030. The event, will bring together senior executives from large customer based industries who will explore both operational and technological issues in the ***BPO/ITES (Business Process Outsourcing and IT Enabled Services) industry, while seeking to grow market share and profitability within the sector. The event is being hosted by the Kenya ICT Board and Kenya Information Technology and Outsourcing Society (KITOS) in partnership with international business-to-business conferencing company, Kinetic Events. The 2-day event will be flagged off by Dr Bitange Ndemo, the PS, Ministry of Information and Communication, while Kenya ICT board CEO, Mr Paul Kukubo will give the keynote address. Other guest speakers include, Pravin Kumar, Global CEO, Spanco BPO, Tejpal Bedi, chairman KITOS, Mugo Kibati Vision 2030 Executive Director, Gilda Odera, Prime Minister, Working Group-BPO/ITES and Julius Opio, Head of East and North Africa Region, SEACOM. Among the many organisations represented are Kenya Airways, Technobrain, World Bank, Cayman Consults (Uganda), Strathmore University and Zensar Technologies. The Kenya Revenue Authority, IT Authority (Uganda), Australian BPO Association, KCB, PAYNET, CIC insurance will also be among the many slotted speakers in the thought-provoking sessions. Attendees at the event will engage in interactive conference sessions and educational workshops designed for quality time and interaction with peers exploring the alignment of people, process and technology. The summit aims to offer insight into the solutions available to BPO/ITES industry today, assisting companies in the negotiations and selecting the tools best suited to their needs.